Employment Agency License in Poland
The labor market in Poland is one of the most dynamic in Europe, and the opportunity to legally provide employment intermediation services opens up significant business prospects. However, this activity is strictly regulated, and mandatory entry in the National Register of Employment Agencies (KRAZ) is required to conduct it.
Without this registration, the agency’s activity is considered illegal and entails serious financial and legal consequences.
Progress Holding acts as your local finance and legal department in Poland, ensuring professional support for the process of obtaining an employment agency license. We coordinate all processes with your headquarters and conduct communication in English, Polish, Ukrainian, and Russian, relying on our 22 years of experience working with international companies and foreign entrepreneurs.
What is an employment agency license and who needs it
Providing services in the field of employment intermediation and temporary work is a regulated type of activity in Poland. To run an employment agency, it is necessary to obtain entry in the National Register of Employment Agencies (KRAZ). The register is kept by the marshals of voivodeships, and the application is submitted electronically through the STOR system.
Who can use the KRAZ registration service:
- Polish entrepreneurs conducting business in Poland
- Foreign entrepreneurs conducting business in Poland
- Entities having premises where services are provided and documents of temporary workers and persons sent to work are stored
What employment intermediation includes:
- Assistance to individuals in finding work
- Support for employers in personnel selection
- Information about vacancies and the labor market situation
- Directing individuals to work in Poland and abroad
What temporary work includes:
- Employment of temporary workers
- Directing them to user employers
Key restriction: the two-year rule for foreign clients
The main practical change in the conditions for obtaining a license for employment agencies in Poland is as follows:
- During the first two years of activity, an employment agency can mediate only in the employment of Polish citizens.
- During these two years, the agency is obliged to report that it has carried out such activities.
- Only after two years of active activity can the agency engage in intermediation in the employment of foreigners.
- To provide services for employment intermediation or temporary work for foreigners, it is necessary to make changes to the entry in KRAZ (National Register of Employment Agencies).
Important rule for foreign entities:
Foreign entities can direct foreigners to work in Poland only two years after entry in the KRAZ register and after actively providing employment intermediation or temporary work services during this time.
Exceptions from the need for KRAZ registration
There are situations where KRAZ registration is not required:
- Directing own employees to work abroad (in accordance with international agreements)
- Practice, internship, vocational training
- Activities of public, educational, and state organizations (without commercial activity)
Conditions for entry in KRAZ and necessary requirements
For successful registration of an employment agency in the National Register, the following conditions must be met:
- Having premises in Poland (if applicable)
- No tax and insurance arrears
- No criminal record for crimes related to the agency’s activities
- The company must not be in the process of liquidation or bankruptcy
- Completeness and correctness of the submitted document package
Necessary payments:
- 1,000 zlotys — fee for registration in KRAZ
- 17 zlotys — optional stamp duty for power of attorney (if submitted through a representative)
Consideration period: Usually 14 days from the date of submission of a complete set of documents.
Obligations of the agency after registration in KRAZ
Obtaining a license is only the beginning. An employment agency is obliged to comply with strict reporting requirements and notification of changes.
- Annual reporting: Every employment agency is obliged annually, in January, to submit a report on activities for the previous year. Failure to submit the report within the established deadline disqualifies the employment agency and may lead to exclusion from the register.
- Notification of changes: Any change in the company’s details, persons managing it, or types of services provided must be reported to the marshal of the voivodeship within 14 days. This includes changes in address, board composition, types of activities, contact person.
What Progress Holding offers for obtaining an employment agency license
We take on all the complex administrative work, turning the KRAZ registration process into a predictable and controlled result for your business.
- Comprehensive readiness audit. We check in advance whether your company meets all the requirements for KRAZ registration, minimizing the risk of refusal.
- Premises preparation. We help organize premises in Poland that meet the requirements for storing documents and providing services.
- Verification of arrears. We ensure the absence of tax and insurance arrears to ZUS and the Tax Office.
- Document package preparation. Our specialists professionally prepare all necessary documents for KRAZ registration.
- Registration in the STOR system. We submit the application electronically through the STOR system to the marshal of the relevant voivodeship.
- Support during the consideration process. We track the consideration status and promptly respond to any requests from the marshal of the voivodeship.
- Payment of registration fees. We ensure the correct payment of the 1,000 zlotys registration fee.
- Reporting system setup. We implement an annual reporting system in January to eliminate the risk of disqualification.
- Change monitoring. We track all changes in the company’s details and promptly notify the marshal of the voivodeship within 14 days.
- Strategy for transition to serving foreigners. We develop a two-year activity plan with reporting so that after this period you can legally serve foreign clients.
The cost of the service is transparent and fixed before work begins. No hidden fees.
Why international business chooses Progress Holding for obtaining a KRAZ license
Progress Holding is not just a consultant. It is a strategic partner with 22 years of experience working with international companies and foreign entrepreneurs in Poland, which ensures legally flawless obtaining of an employment agency license.
- Role of the local finance and legal department. We act as a full-fledged extension of your service, integrating into the processes of the headquarters in Berlin, Amsterdam, London, or New York.
- 22 years of expertise. Our specialists deeply know the requirements of voivodeship marshals, the specifics of working with the STOR system, and the nuances of reporting and notifications. We understand what documents and wording voivodeship offices accept.
- Coordination with headquarters. Your legal department and management receive transparent and timely information about the registration status and compliance with requirements.
- Support in 4 languages. We work in English, Polish, Ukrainian, and Russian. This eliminates any misunderstandings between the headquarters, the Polish company, and government authorities.
- Strategic planning. We develop a long-term strategy for the agency’s development, including the transition from serving only Polish citizens to serving foreigners after two years.
- Legal flawlessness. We guarantee that all documents will be prepared in strict accordance with Polish legislation, eliminating the risk of refusal by the marshal of the voivodeship.
- Dedicated specialist. A dedicated expert is assigned to your company, who personally supervises the license obtaining process and subsequent support.
- Confidentiality. We ensure complete protection of your company’s commercial information in accordance with GDPR (RODO).
What are the risks of operating an agency without KRAZ registration
Operating an employment agency without registration in the National Register is a serious violation of Polish legislation with severe consequences.
Financial consequences:
- Fines from 3,000 to 100,000 zlotys for operating without registration.
- Additional fines for failure to submit annual reports.
- Loss of income due to the inability to legally serve clients.
- Risk of recovery of all received income in favor of the state.
Legal consequences:
- Criminal liability of company managers.
- Prohibition on conducting employment intermediation activities.
- Exclusion from the KRAZ register with a ban on re-registration.
- Problems with counterparties and banks.
Reputational consequences:
- Loss of trust from clients and partners.
- Inability to participate in tenders and public procurement.
- Reputational losses in the Polish and international market.
- Difficulties in attracting investment or selling the business.
Contact us for professional KRAZ license obtaining
Do not risk your business by operating an employment agency without registration. We will promptly assess your situation, prepare a complete document package, register your agency in KRAZ, and set up a reporting system — so you can legally and successfully develop your business in the Polish labor market.
Consultation in English, Polish, Ukrainian, or Russian.